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Why We Are The Best Sofa Brand Online?
SofasUK is a new registered online business that has partnered with a manufacturer based in North West England and has been producing quality sofas for over 25+ years that truly defines our ‘Where Quality Never Sleeps’ slogan. This gives SofasUK the opportunity to build a trustworthy brand and bring quality products to our customers in the busy world of eCommerce.
Every sofa that we manufacture must comply with the UK Fire Regulations in our Foam & Fabric.
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At SofasUK, our main priority is to keep our customers happy and to keep all our customers data secure. Our staff work exceptionally hard to keep all our orders manufactured and delivered in a timely manner, our team is always working immensely from the point of ordering to the final stages of the product being received at our customers address.
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UK Company
SofasUK is a company registered in the UK, registration number is 12696394. Our registered office is Daisy Street, Blackburn, Lancashire, BB1 5EW.
Email Us
Customer service is our number priority. If you have any questions or enquiries you can send us an email at anytime by emailing: info@sofasuk.co.uk
Give Us A Ring
Customer service is our number priority. If you have any questions or enquiries you can give us a ring at anytime by calling: 07507842111
Manufactured in the UK
At SofasUK our main priority is keeping our customers happy and the privacy of our customers. Our employees are working extremely hard at the warehouse to create your purchase. We are a British manufacturing company. All our sofas consist of GB foam adheres strictly to UK fire safety regulations. We manufacture fire foam retardant to ensure all high-quality foam products exceed regulatory standards. Please read the following carefully. These pages are designed to assist you with your purchase with SofasUK.
In order to place an order with SofasUK you must:
- Be over the age of 18 years
- Fill out the adequate information we require such as name, payment details, email address, delivery address and phone number
- Enabling to purchase of goods to be delivered in the UK
At the time you place your order, we require full payment amount. Taking payments does not mean that we have accepted your order and if we are unable to accept your order, a full refund will be given of payment.
Acceptance of your order
You will receive an email of confirmation once we have processed your order. Delivery will be discussed via contact details provided either by telephone or email.
SofasUK guarantee
SofasUK warranty consists of 12 months. It excludes accidental or deliberate damage and/or wear and tear. Structural guarantee holds for 12 months against any manufacturing defects or failures of the frame construction and suspension (springs or webbing). This does not apply to fabric or leather.
Delivery
Any changes made to your order can have an impact on your delivery date. Delivery of goods will be carried out on a weekday around the UK address to your door. Standard delivery is one-man delivery. It is up to the driver’s discretion to deliver the goods inside the property. We will not be help responsible for any damages caused.
Returns & refunds
You have the right to cancel your order 7 days after placing the order for a full refund. If cancellations are made after 2 weeks of ordering and the item has started being processed at the warehouse, a refund of 50% will be issued back.
Claims under guarantee
Do not hesitate to contact us with the information below:
- Your full name
- Your address
- Sales invoice number
- Details of the problem
The guarantee is only limited to goods retained and sold in the UK. If we are unable to sort the repair out, you will be entitled to a refund or a suitable replacement.
